Last updated: February 2026
DoDiversity: DoDiversity, a private limited company with main branch at Mr. Treublaan 7, 1097 DP Amsterdam, the Netherlands (Chamber of Commerce: 86165062, branch number: 000052157385), provider of Impala Impact and related services.
Client: the natural or legal person entering into an agreement with DoDiversity.
Impala Impact: the brand under which DoDiversity provides measurement infrastructure for cultural and social impact, including the ImpactLens platform.
ImpactLens: the digital platform for measuring impact, part of the Impala Impact offering.
Participant: the person who takes part in a measurement or study via ImpactLens.
These terms and conditions apply to all offers, quotations, and agreements between DoDiversity (operating as Impala Impact) and the Client.
Deviations are only valid when agreed upon in writing.
All quotations are non-binding unless stated otherwise. An agreement is established when the Client accepts a quotation or order confirmation in writing (including email).
DoDiversity shall execute the agreement to the best of its knowledge and ability, in accordance with the requirements of good workmanship.
Delivery of measurements, reports, and other output takes place within the agreed timeframe. This timeframe is indicative unless explicitly agreed in writing as a strict deadline. DoDiversity will notify the Client in a timely manner in case of delay.
DoDiversity processes personal data solely for the purpose of executing the agreement. This is done in accordance with the principle of privacy-by-design: only necessary personal data are collected, data are stored in encrypted form, and participants remain anonymous wherever possible.
Participant data will be deleted no later than 60 days after project completion, unless otherwise agreed in writing.
The use of digital tools may be subject to additional terms of use and/or privacy statements. These will be explicitly made available within the relevant tool.
Both parties are obligated to maintain confidentiality regarding all confidential information received from the other party in the context of the agreement. Information is considered confidential when communicated as such by the other party or when this reasonably follows from the nature of the information.
All intellectual property rights to methods, instruments, software, reports, and other materials developed by DoDiversity remain with DoDiversity.
The Client receives a non-exclusive right to use delivered reports for internal purposes. Publication or distribution of (parts of) reports is only permitted with the written consent of DoDiversity.
All stated rates are exclusive of VAT unless otherwise indicated. Payment must be made within 30 days of the invoice date.
In case of late payment, the Client is in default by operation of law and DoDiversity is entitled to charge the statutory interest rate.
DoDiversity's liability is limited to the amount covered by the professional liability insurance, or to the invoice amount of the relevant assignment.
DoDiversity is not liable for indirect damages, including consequential damages, lost profits, or missed savings.
In the event of force majeure — including technical failures, illness, or unforeseen circumstances — DoDiversity is not obligated to fulfill any obligation. In case of prolonged force majeure (more than 60 days), either party has the right to terminate the agreement.
Either party may terminate the agreement in writing with a reasonable notice period. Work already performed and costs incurred will be invoiced.
These terms and all agreements are governed by Dutch law. Disputes will be submitted to the competent court in Amsterdam.
If any provision of these terms is void or voidable, this does not affect the validity of the remaining provisions.
In the event of a breach of confidentiality or intellectual property, the Client forfeits an immediately payable penalty of €5,000 per violation, without prejudice to DoDiversity's right to claim additional damages.